All goods bought, ordered or reserved must be paid for in full prior to dispatch and delivery. Failure to make full payment will delay delivery and your order may be cancelled and any deposits will be refunded.

Age of consent

By purchasing products from Concrete Love you declare that you are 18 years of age or above or have the legal right to possess 3D Wall Panels in your area or community. If it is discovered that you are not of the legal age to purchase from the website, Concrete Love is not obliged to accept your order.

Contract Formation

Orders made through www.3dwallpanels.co.uk are subject to acceptance and availability. Concrete Love may choose at any time to cancel your order.

No contract will officially exist between yourself and Concrete Love until your parcel has been dispatched.

Concrete Love provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.

Your credit card is charged in the name of Concrete Love.

Data Protection

Concrete Love is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Delivery Security

If you have ordered Recorded delivery then you will need to sign for your parcel so that we know you have received it. If you are out when they call don’t worry!

You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 7 days and if not collected or delivered it will be sent back to us.

If you would like us to resend your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.

Discount offers and Voucher Codes

Concrete Love has the right to end offers at any time.

In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.


Goods or packaging of goods may differ slightly to those displayed on the website.

Concrete Love cannot be held responsible for errors or interruption on the website.


Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Concrete Love.

Acceptance of terms and conditions

Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.

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